Did you know that elevators injure an average of 17,000 people each year in the United States of America? Finding the right elevator maintenance service is vital to keeping your elevators operating in a safe and efficient way.

But how do you go about finding the best providers of maintenance for elevators? What steps can you take in order to make your elevators safe for your guests, tenants, or employees to use.

You’ve come to the right place to learn more about the things you need to consider when trying to find the best elevator maintenance service. Continue reading to learn everything you need to know to make the right hire.

Elevator Maintenance Service Factors to Look For

There are some key things to look for when it comes to finding the right elevator maintenance service. Some of these factors are statistics that back up the fact that they do a good job. Others are based on the experience of other people and companies that work with the elevator maintenance service.

All of these things, like the number of service calls and the response time, are important. You don’t want to have people stuck in an elevator for hours in your building. You want to ensure that your elevators are reliable, clean, and safe.

Number of Service Calls Each Year

There is a big statistic that will tell you if an elevator maintenance service is good at what they do. Start by looking at how many service calls they make each year per elevator they service. A good elevator maintenance service will need to make two or fewer service calls a year per elevator. This is because the elevators they service are in good shape.

The higher the number of service calls is, the less reliable the elevator maintenance company is. Try to find an elevator maintenance company that isn’t answering service calls on their elevators on a regular basis. A good company will live up to their elevator maintenance contract by making sure that they find the cause of any issues you’re experiencing.

The Cost of Maintenance Fees

Another important consideration to make is how much the maintenance fees will cost you as part of the maintenance contract. If you’re trying to find the best elevator maintenance service then it is wise to start comparing maintenance fees. This will help you sort between your different options.

This will not only help you find the best rate, but it might get you a better deal by providing more leverage for negotiations. A good elevator maintenance service will complete the job within an hour. The industry rate for an hour of work is between $175 and $300 depending on elevator maintenance experience.

Be sure to check out the other fees and charges that an elevator maintenance company will try to charge you for providing their service. This is the best way to know ahead of time how much you’ll be spending per month and per year on elevator maintenance.

Their Reputation

In business, as in life, your reputation is everything. Luckily, with businesses, you’re able to see real-life testimonials and customer reviews that provide a clear look into what you should expect if you hire an elevator maintenance company.

The first place to go in order to get a clear picture of the reputation of a business is Google. Reading online reviews of the company you’re interested in hiring will give you a better idea of what to expect from them if you hire them. If their customer service and professionalism are poor then people will state that in their online reviews.

Conversely, if the elevator maintenance service is great to work with and honest then there will be plenty of glowing reviews about the customer experience, like Auditmate elevator auditing.

It is important to remember that no company is perfect so it’s completely possible that you’ll run into a few negative reviews. Be sure to read those reviews in order to get a full understanding of what happened and why the customer was disappointed or upset with the service.

Nothing will provide a better idea of what to expect than reading about the experiences of other people that chose to spend money on this service.

Get Referrals

Another great approach to take is to reach out to colleagues and other office owners in your area to find out who they use for their elevator maintenance service. Find out which elevator maintenance service they use and if they’re happy with what they’re paying for it.

If they’re happy, reach out to that elevator maintenance company and get a quote for their service. The nice thing about getting referrals is that they’ll come from people whose opinions you trust. There won’t be any bias when it comes to whether or not they recommend a particular service.

Elevator Down Time

A huge factor with elevator maintenance is how long they’re out of commission when they break down. The response time of the elevator maintenance service makes a big difference in how long it takes to get the elevator working again.

A good elevator maintenance service will be there within an hour or so to perform the necessary maintenance and repairs. They’ll also be able to make the repairs in a short amount of time and have your elevator working like new.

There are vital things to do when you’re trying to find the right elevator maintenance company to hire for your office building. Be sure to ask about their response time in case your elevators have issues. Some maintenance companies won’t be able to help you if you experience issues after a certain time of the day.

Find the Right Elevator Maintenance Service For Your Office

Elevator maintenance service is an important part of elevator safety. It prevents frustrating situations where the office’s elevator doesn’t work. Hiring the right company will keep your elevator working smoothly throughout the year. In the event that something does go wrong with your elevator, they’ll be there in no time to handle any repairs it needs.

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